Driveimage xml data recovery software faq – runtime software products heartburn with back pain

For the buyer of the Commercial Edition we provide support for one year for the number of support incidences specified at the time of purchase. We provide only support to the buyer and not to the users of the Commercial Edition, as the users should be supported by the buyer.

A. It depends on whether you create a multi-file image or not. A multi-file image will have a .xml file and a .dat file and files beyond that are numbered .001, .002, .003,… until the end of the drive. If you do not create a multi-file image, there will be a .dat file and a .xml file.

A. Note that you must put the image into an existing partition. If necessary create a new partition with Windows Disk Management first. You do not need to format the drive. The size of the partition you create will determine the size of the drive – for example if you create a 20GB partition and then restore a 10GB size image to it, the size of the drive will still be 20GB.


If your drive still does not boot you can try to set a new Disk ID. Windows remembers old drive letter assignments which can cause problems when trying to boot from a cloned drive. You can force the removal of old drive letter assignments by setting a new Disk ID. Click Tools-Set new Disk ID and read the instructions.

Windows 7 provides all the challenges mentioned above. In addition, a Window 7 standard installation provides a boot manager that is located in a small partition preceding the Winows 7 partition. However, we found the Windows 7 installation DVD very helpful with fixing boot problems. If you do not get the drive to boot, put in the installation DVD and initiate a startup repair. Here is a comprehensive article on how to do that: http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm

For the buyer of the Commercial Edition we provide support for one year for the number of support incidences specified at the time of purchase. We provide only support to the buyer and not to the users of the Commercial Edition, as the users should be supported by the buyer.

A. It depends on whether you create a multi-file image or not. A multi-file image will have a .xml file and a .dat file and files beyond that are numbered .001, .002, .003,… until the end of the drive. If you do not create a multi-file image, there will be a .dat file and a .xml file.

A. Note that you must put the image into an existing partition. If necessary create a new partition with Windows Disk Management first. You do not need to format the drive. The size of the partition you create will determine the size of the drive – for example if you create a 20GB partition and then restore a 10GB size image to it, the size of the drive will still be 20GB.

If your drive still does not boot you can try to set a new Disk ID. Windows remembers old drive letter assignments which can cause problems when trying to boot from a cloned drive. You can force the removal of old drive letter assignments by setting a new Disk ID. Click Tools-Set new Disk ID and read the instructions.

Windows 7 provides all the challenges mentioned above. In addition, a Window 7 standard installation provides a boot manager that is located in a small partition preceding the Winows 7 partition. However, we found the Windows 7 installation DVD very helpful with fixing boot problems. If you do not get the drive to boot, put in the installation DVD and initiate a startup repair. Here is a comprehensive article on how to do that: http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm